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FAQ’s

How can I contact you?

You can email us at info@gemmasgourmetfoods.com.

Do you ship internationally?

We do not offer it on our website. But our partners do. Please visit our Customer Service page for more info.

Why should I register?

It is a convenient way to view your recent purchases, purchase gifts and track your package. Track the status of all shipped orders from your account information page.

Can I Send a Gift Card?

eGift Cards are available for purchase. Click here to purchase your eGift card. We will email the gift card to your gift recipient.

Will My Credit Card Number Be Stored on The Site?

Although our site is secure, we do not allow that information to be stored on our website. We do not store any credit card or financial account information in our databases that could later be used to compromise your account. This information is used as provided and only to complete the current transaction or purchase.

Do you offer volume discounts for corporate gifting and special occasions?

Yes. Please email us at info@gemmasgourmetfoods.com with a brief message about what you’d like to do.

What is your Return Policy?

We have an official policy on our Return Policy page. However, if you have any issue at all, please do not hesitate to email us at info@gemmasgourmetfoods.com

Can I Send a Gift Card?

eGift Cards are available for purchase. Click here to purchase your eGift card. We will email the gift card to your gift recipient.

What is your Terms and Conditions Policy?

Please visit our Terms and Uses policy page.

What is your Privacy Policy?

Please visit our Privacy Policy page.

How Do I Change/Edit My Customer Information (Shipping, Billing, Email Address, Password)?

If you are a registered customer, just log-in with your email address and the password you originally supplied. Then, click “My Account” (next to the View Cart button) near the top of your screen. Use the “edit” links to update any of the original information you supplied.

Can I View My Past Order Information?

You can view all orders placed after December 1, 2017.

Do I have to refrigerate your hot sauces after opening?

All of our hot sauces must be stored in the refrigerator after opening.

Are your products Vegan?

Yes, our hot sauces are vegan.

Are your products gluten-free?

Our products do not contain any gluten but are not certified gluten-free.

I am interested in purchasing your products wholesale, how can I get in touch with your sales team?

Please visit our Wholesale page and fill out the brief contact form and we will reach out to you ASAP.